Faqs

For cancellations regarding your booking, please take note of the following policies: Cancel 61 days before departure for a full refund. Cancellations made between 60 to 31 days before departure will incur a 30% charge of the full payment. A cancellation between 30 to 15 days prior will result in a 50% charge of the full payment. Cancellations made within 15 days of departure or in case of a no-show will result in a 100% charge of the full payment. Please be aware that costs for unavoidable expenses like flight, cruise, or train tickets, along with other pre-paid fees, will be added to the charges mentioned above.

Please note that the tour package rate does not cover Visa & travel document costs, which are additional fees that travelers must bear. It is essential for travelers to hold a passport valid for more than 6 months from the time of travel and have a blank page for new stamps during their journey. For Vietnamese Visa, if you choose to book a tour with us, we will gladly arrange Vietnam Visa Approval at no extra charge. However, there is a visa processing fee of US$25 for single entry and US$50 for multiple entries payable at immigration when entering Vietnam. Cambodia and Laos offer Visa on Arrival, with visa fees of US$30 per person for Cambodia and US$40-45 per person for Laos, depending on nationality. Thailand also provides Visa on Arrival, with fees starting at 2000 Thai Baht per person, depending on nationality. For Myanmar, E-visa is available at a cost of US$50 per person for a tourist visa. Additionally, Myanmar Government Insurance ranges from US$50 to US$75 per person, depending on the length of travel and the traveler's age.

Choosing us means having access to an experienced team dedicated to providing personalized services tailored to your needs. Our expert support is available 24/7 to ensure you receive assistance whenever you need it. As a locally owned company, we understand the importance of community and strive to serve our customers with the utmost care and dedication. We offer a money-back guarantee to ensure your satisfaction with our services. With positive reviews from satisfied clients, you can trust in our commitment to excellence and customer satisfaction. Partner with us for a reliable and trustworthy experience that puts your needs first.

To confirm your booking, please ensure that you have the following documents and payment ready: a passport valid for at least 6 months, travel insurance coverage, proof of international round-trip flight booking, and a 30% payment deposit. These requirements are essential for securing your reservation and ensuring a smooth booking process.